Welcome to Mind Design Support Central!

In order to better serve you, we have set up a centralized support page for items such as:

  • Delivery issues: Did you or your customer not receive a scheduled campaign? Have a question as to whether someone is on a certain list. Would you like to request an activity report for a certain email address?
  • Metrics: Have a question on a reporting link recently sent to you? Would you like us to pull a specific list based on metrics?
  • Data: Do you have a question on a registration report?
  • Access: Having trouble logging in to view data? Customers reporting having an issue accessing a registration page?
  • Hosting: Experiencing any unexpected issues with your MDGI hosted website?

With each request, please provide the details which are applicable to your support question and email to support@mdgi.com

Be sure to include:

  • Contact nformation
  • Campaign name
  • URL for data / metrics (if applicable)

 

Support Central

Scott Mullins July 09, 2011 Announcements

Updated extensions / contact information:

212.541.4669 main

877.243.2115 toll-free

Mike Giles    mgiles@mdgi.com x805 c: 561.827.6380
Scott Mullins smullins@mdgi.com x801 c: 917.770.2113
Daniel Modell  dmodell@mdgi.com x803 c: 646.652-1770
Tony Parham tparham@mdgi.com x804 c: 805.637.1944
Malcolm Jenkins mjenkins@mdgi.com x808 c: 843.810.6461
Cat Estes cat@mdgi.com  x806 c: 561.253.4414